Self-Service Password Reset Free Trial

PortalGuard

Self-Service

Password Reset

Stop help desk tickets from adding up.

1,000,000+

Active Users

25+

Years of Experience

16+

Supported Authentication Methods

<2

Seconds to Positive Identification

Benefits

Bring Down the Costs

Reduce not only the help desk costs, but also the costs from the lost productivity of your users.

Strengthen Security

Set stronger password policies that work with users to improve password management and avoid bad habits.

Everyone Saves Time

Eliminate the need for a help desk ticket or a phone call to the service desk to reduce the wait time for users.

Self-Service Password Reset Demo

Enjoy this brief demo of PortalGuard's Self-Service Password Reset capabilities then visit our Sandbox to try it out for yourself.

Northeast Iowa Community College experienced a >90% reduction in password reset calls after implementing PortalGuard.

Key Features

Password Management

Password policies, password expiration, and password quality can all be customized and enforced to fit the needs of your organization.

Challenge Question & Answer

Challenge questions can be customized and set depending on your needs, including the ability to prevent repeat or duplicate answers.

Mobile Password Reset App

The PortalGuard mobile app allows you to easily reset your password, while also providing you with a convenient familiar password generator. By answering various questions during enrollment, the PortalGuard mobile app can create a strong, complex password that is both secure and easy to remember.

Batch Import User Data

Data can be batch imported into PortalGuard to eliminate the need for users to enroll information themselves. For example, many of our customers import answers that new users must answer as a way to securely set their initial password. This is much more secure than relying on "formulaic" default passwords.

Centralized Architecture

PortalGuard has an integrated self-service infrastructure where user information like cryptographically hashed challenge answers and OTP token information is stored on a central server. There is no need to enroll on multiple machines - just enroll once and everything is good to go!

Identity Federation & SSO

Integrate PortalGuard for identity federation and single sign-on capabilities. Through identity federation, PortalGuard provides users with the ability to manage and reset a single password that is usable, strong, and secure, and use that password to gain access to various applications.

Multi-factor Authentication

Strengthen the security of self-service password reset with multi-factor authentication. The user, and only the user can reset the password at a moment's notice with their choice of verification method - including biometric authentication options.