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The State of Multi-Factor Authentication eBook

The State of Multi-Factor Authentication: Survey Results, Implications, & Recommendations


If organizations employ flexible, robust, and properly managed MFA, they will significantly reduce their likelihood of being breached and the variety of consequences that result from those breaches. — Osterman Research


The increasing use of cloud-based applications, among other factors, has created an environment in which account takeovers and similar types of incursions are becoming much more common. This is where multi-factor authentication (MFA) comes into the picture. 


Check out the results from an in-depth survey of mid-sized and large organizations on how they manage security, authentication, and related issues; and decision makers’ attitudes toward various authentication methods including Zero Trust, passwordless approaches, and biometrics.


Here are some of the survey highlights:

  • Only an average of 70% of employees and 40% of customers are required to use MFA to access corporate applications and data.
  • Decision-makers perceive hardware tokens, biometrics, and mobile authenticators as the most secure authentication methods.

  • Only 29% of organizations have implemented passwordless authentication workflows for employees, but another 40% are planning to do so.

  • The leading driver for implementing a zero-trust architecture is to prevent data breaches, cited by 84% of respondents as an important or extremely important reason for doing so.

  • When selecting an Identity and Access Management Solution (IAM), the most important selection criteria are ease of use for end-users, the ability to integrate the solution into the existing IT infrastructure, and flexibility to support corporate security policies.


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