Self-Service Password Reset (SSPR):
How it works and success stories

Reduce not only IT help desk costs, but also the costs from the lost productivity of your users.

All of us have many passwords to manage on a daily basis. On top of that, the best security practices require users to have complex passwords and to change them frequently. That is why passwords are so easily forgotten, with over 40% of help desk calls being password-related. When your IT team has to reset passwords manually, you are not only creating gaps in your organization’s security, but also increasing the non-productive time and high support costs for common password issues.

Help your IT team focus on more critical issues by implementing Self-Service Password Reset (SSPR)! With SSPR, your users will be able to quickly reset their passwords and unlock their accounts anytime, without unnecessary delay, or the need for IT personnel involvement. The PortalGuard SSPR solution makes it easy to support the IT help desk and ultimately the business in improving security and productivity.

In this eBook, you will learn about:

• What is SSPR?
• Benefits of using SSPR
• How PortalGuard SSPR works?
• Customer success stories with SSPR
• What to look for in an SSPR Solution

Download the eBook now to learn more about how SSPR can help your organization!