<img alt="" src="https://secure.hook6vein.com/218483.png" style="display:none;">
monash health

How Monash Health customized the login process to meet regulatory compliance while reducing the growing issue of password-related IT support calls 

 

Monash Health is a large Australian health care provider with a user base of 14,000. Dissatisfied with their two-factor authentication (2FA) software, they needed a replacement that worked with Outlook Web App and other internal applications, while maintaining HIPAA compliance. Additionally, the IT department was looking to reduce password-related help desk calls, which averaged at 3,000 calls per month.

 

With PortalGuard, Monash Health benefited from: 

  • Increased login security with two-factor authentication (2FA) 
  • Reduced help desk calls with self-service password reset (SSPR) 
  • Very granular level of customization to meet regulatory compliance 
  • Functionality across a wide range of devices and applications 
  • Effectively scales to meet changing customer and end-user headcount
 

Download now to keep reading!